Refund Policy

7-Day Money-Back Guarantee

We want you to be satisfied with ClawPal. If you are not happy with our service, we offer a 7-day money-back guarantee for all new subscriptions.

Eligibility for Refunds

You are eligible for a full refund if:

• You are a new subscriber requesting a refund within 7 days of your first payment
• You have not violated our Terms of Service
• You have not received a refund from us in the past

Non-Refundable Situations

Refunds will not be issued in the following cases:

• Requests made after the 7-day refund period
• Subscription renewals (after the initial 7-day period)
• Violations of our Terms of Service
• Issues caused by third-party services (e.g., API provider outages)
• Changes of mind after extensive usage

How to Request a Refund

To request a refund:

1. Contact us at support@clawpal.io
2. Include your account email and order ID
3. Provide a brief explanation of why you are requesting a refund

We aim to process all refund requests within 3-5 business days.

Refund Method

Approved refunds will be processed to the original payment method used for the purchase. Depending on your payment provider, refunds may take 5-10 business days to appear in your account.

Cancellation Policy

You may cancel your subscription at any time from your account dashboard or by contacting support. When you cancel:

• Your access continues until the end of the current billing period
• No partial refunds are provided for unused time
• You will not be charged for subsequent billing periods

Service Issues

If you experience technical issues with our service, we encourage you to contact our support team first. We will work with you to resolve the problem before considering a refund.

Contact Us

For refund requests or questions about this policy, please contact: support@clawpal.io