Last updated: March 2, 2026
1. Introduction
ClawPal ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cloud hosting service for OpenClaw agents.
2. Information We Collect
2.1 Personal Information
- Email address (for account creation and communication)
- Billing information (processed securely by our payment processor Creem)
- Telegram Bot credentials (for agent control)
2.2 Usage Data
- Log data (IP address, browser type, access times)
- Agent deployment and usage statistics
- Error logs for troubleshooting
3. How We Use Your Information
- To provide and maintain our cloud hosting services
- To process payments and send transaction confirmations
- To communicate with you about service updates and support
- To monitor and improve service performance
- To detect and prevent fraud or abuse
4. API Keys and Sensitive Data
Your AI provider API keys (e.g., Anthropic, OpenAI) are encrypted using AES-256 and only injected into your isolated containers as environment variables. We never store plaintext API keys in our databases or access them for any purpose other than injection into your deployment environment.
5. Data Security
We implement industry-standard security measures including:
- TLS 1.3 encryption for all data transmission
- AES-256 encryption for sensitive data at rest
- Container isolation for each user's agents
- Regular security audits and monitoring
6. Third-Party Services
We use the following third-party services:
- Creem - For payment processing (PCI compliant)
- Cloud Infrastructure Providers - For hosting services
7. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Export your configuration and data
8. Data Retention
We retain your data for as long as your account is active or as needed to provide services. Upon account deletion, we will remove your personal data within 30 days, except where legal obligations require longer retention.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at: support@clawpal.io